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FAQ's:
Question:
Hi, we recently moved from moonstone to wyebridge and had to give up our high speed. We have a bell turbo hub and it sucks big time I need highspeed for work but have 4 teenage children who r always on computer could you please send me more info.
Thank you, Debbie
Answer:
Hi Deb,
We are hi speed. In fact we are the pioneers of wireless hi speed going back to 2001. Every internet connection is affected by what others are doing on the same network. 10 people can be on but if they are just surfing or checking email they are all fast. If one person starts to download a movie they will take all the bandwidth the router will give them and hog it up.
So it is not the number of people but it is what those people are doing.
There are many flavours of hi speed ....
- Dsl
- Cable
- fiber optic
- optical
- microwave
- wireless cards
- wireless hubs
- turbo sticks
- rocket sticks
The only one that is truly stellar is the fiber optic. The rest are really crap by comparison and each one has its good points and its bad points.
Some are a good fit and some are a bad fit.
We are a good fit for most people BUT not all. Sometimes....many times we are the only fit......with 80 towers and growing we go where no other ISP's care or dare to go.
R
Question:
Last month I used more bandwidth than I usually do. What could be the cause?
Answer:
Did you take advantage of logging into your account on the server? This allows you to track your useage in real time and see waht really uses bandwidth.
Question:
When I am using alot of bandwidth, what things are using the most?
Answer:
Here is a list of a few:
- YouTube clips are huge, especially in HD mode
- Netflix - watching any movie or TV show online uses alot of resources
- skype uses in both directions & it adds up
- listening to live radio - the more hours you listen, the more it adds up
- facebooks clips
- loading pictures back & forth (email) some pictures taken in 5, 6, 10, 12 mp are high<
- using piracy programs to get "free" music is very dangerous these days, not only from the aspect of usage, but trojan viruses, etc. Often a program just being on the hard drive can load during startup
and make the computer into a server & you pay for the constant juge uploading. Be safe & delete any file sharing programs.
- leaving a vpm running all day can use up to 15 gb per month. So if you are not online, log out!
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